Shipping policy

We're committed to roasting great coffee and delivering it to your home, business, or office with speed and care - so you can enjoy every cup at peak freshness and flavour.

We've partnered with Australia Post to keep shipping fast, reliable, and affordable for coffee lovers across the country.

$8.99 Australia Standard Post (road service)

$12.99 Australia Express Post (air service)

FREE Australia Standard Post – Over $100, to QLD, VIC, NSW, ACT addresses

FREE Australia Post Express – Over $100, to WA, NT, SA, TAS and Remote QLD

DISPATCH DAYS & SAME-DAY CUT-OFF

We dispatch all orders placed before 10am on the same day, Monday to Friday. Orders placed after 10am will be dispatched the following business day.

We do not dispatch on weekends or public holidays.

You will receive automated notifications to the email used at checkout, including whenyour order has been collected from our warehouse, when it is out for delivery, and when it has been delivered. Included in these emails is an Australia Post tracking number.

DELAYS & DELIVERY ISSUES

Unfortunately, these things happen from time-to-time. If you experience an unforeseen delay or issue with your delivery, please contact us at orders@whitewhalecoffee.com.au